Facilities
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Why Patients Are Loyal to Medical Facilities That Have Superior CX
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It's no secret that complaints against hospitals never end. From long wait times and cumbersome billing procedures to poor communication and not being ...

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Residential Facilities Put Kids With IDD At Risk, Senate Investigators Say
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U.S. Senate Finance Committee Chairman Ron Wyden, D-Ore., calls for "bold action" after his committee released a report detailing systemic problems at ...

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Four Design Strategies To Extend The Lifespan Of Healthcare Facilities
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Linaea Floden photo credit: Ryan Companies As healthcare procedures and processes evolve, hospitals and patient care facilities increasingly find value in ...

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